RETURN AND EXCHANGE POLICIES
We want you to love our products, but just in case...
Refund and Exchange Policy
If you change your mind about the items you have purchased from us, we will refund the purchase price or exchange those products, subject to the following conditions :
To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging. For customers whom receive a shirt that does not fit correctly, we only offer ONE size exchange per order so please make sure you are ordering the right size.
Items must be returned within 30 days of purchase;
You must provide your name and address;
The returned items must be unworn, unwashed, or otherwise unused
If you request a refund, the purchase price (excluding delivery charges) will be refunded to you using the original payment method once we have received the returned item and confirmed that it meets the conditions above. You are responsible for any costs associated with returning the item to us.
Faulty Items Returns
If an item is faulty* (see definition below), wrongly described, or different from the sample shown, we will take corrective action, which may include refunding the purchase price and delivery charges, or providing a replacement product and a pre-paid return shipping label for the incorrect item.
*Faulty or damaged items means unraveled seams and/or holes that are present before being washed. Please check the shirt before washing as we do not accept returned shirts that have been laundered.
If you wish to return or exchange an item, please contact us via email at: email@example.com
Please provide the following information so we can assist you as quickly as possible:
Date your order was placed, if applicable
Your Sales Order Number, if applicable
Brief description of the problem you are experiencing